1. Information We Collect
Infaq.ng ("we," "us," or "our") is committed to protecting your personal data. This Privacy Policy details how we collect, process, and safeguard information when you use our platform.
We collect personal information that you voluntarily provide to us when registering, launching campaigns, or making donations. This includes:
- Identity Data: Full name, date of birth, government-issued identification (for KYC campaign verification), and portrait images.
- Contact Data: Email address, phone number, and physical billing address.
- Financial Data: Bank account numbers and payment card processing credentials. We process transactions securely via certified payment gateways.
- Verification Data: Medical reports, school bills, or project invoices uploaded as fundraiser validation evidence.
2. How We Use Your Information
We process your personal information based on legitimate business interests, compliance with legal obligations, and to execute campaigns:
- Account Management: Establishing profiles, securing access, and verifying user roles.
- Fundraiser Vetting: Validating the authenticity of claims using uploaded verification files to protect donors.
- Donation Processing: Transferring campaign payments and dispersing payouts in alignment with completed milestones.
- Communications: Sending project progress updates, receipts, verification outcomes, and security notices.
4. Security & Retention
We implement robust technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. All data transfers utilize secure encryption channels.
We retain personal information only as long as necessary to fulfill the purposes detailed in this policy, comply with financial audit regulations, and settle transaction histories.
5. Your Rights & Choices
Depending on your location, you have specific rights regarding your personal data under the Nigeria Data Protection Regulation (NDPR):
- Access: The right to request copies of the personal data we hold.
- Correction: The right to request modifications to inaccurate or incomplete information.
- Erasure: The right to request the deletion of account history under specific conditions.
- Restriction: The right to object to or restrict processing of specific parameters.
6. Contact Privacy Team
If you have questions, concerns, or requests regarding this Privacy Policy or your data rights, please contact our data protection team via our physical office or by calling the contact lines provided on our Contact page.